After gathering feedback from early clients, the Xamun team has established Xamun support features to make your Xamun experience as easy as possible.
Keep your business going with a fast, personal, and effective one-on-one live chat support via Xamun Live Chat (1). You will get answers from real people in real time. Our chat service is integrated with Kayako, which does not require any installation or setup.
For first time users, there are Getting Started Tips (2) found on every Xamun app. Work your way around the buttons and features by hovering over each tip and following the arrow that corresponds to the description. If you’re feeling adventurous, you can always close the tool tips one by one or close them all in one go.
If you forget what each button is for, Live Tips (3) are there to help you out. Activate Live Tips by clicking on the button found at the lower right corner of the screen. You can activate or deactivate this button any time.
Under development is Video Library (4) that aims to teach users how to work their way around Xamun. You can access the library by clicking on the video camera button found at the lower right corner of the screen. The Video Library button is also available at the top-right corner of each page, to the left of the logout button.
If you still can’t find what you’re looking for, drop the Xamun Team a line. By going to Xamun.com’s Contact Us page, you can find different ways to reach us: via Skype, Yahoo Messenger, email, phone, and even postal mail. The Xamun Team is also social. You can follow/add us in popular social networking sites like Twitter, Facebook, and LinkedIn and we’ll be there to answer your queries.
Active, efficient, and real time customer support is what we aim to bring you and everyone on Xamun. Try Xamun for 30 days at no cost and start a conversation with us so you, too, can be part of making Xamun the only tool you’ll ever need to manage projects, people, and clients.